Privacy Policy

We (also referred to as 'we', 'us' or 'our') are committed to protecting your personal information and privacy.

This Privacy Policy outlines how we collect and store the information you provide through the website Ridgewell Tradebit (the “website”).

These principles will be upheld:

• To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we created this website. To support this, we use a range of methods and procedures to give you clear, relevant information about the handling of personal data.

If we determine you need specific details, we’ll provide them at the appropriate date and time.

We are happy to answer any enquiries you may have and will provide whatever clarifications you need regarding any legal limitations that apply. You can contact us via email at the address below: info@ridgewell-tradebit.com

• We will only use personal information for the purposes set out in this policy.

Personal Data may be processed by Us for various purposes, including to provide the website to you, connect you with third-party trading platforms (the 'Services'), improve the site, protect our rights and interests, maintain and deliver the Services, meet regulatory or legal obligations, and carry out administrative and business activities to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

• To access essential tools and resources to effectively protect your personal data rights:

To help you exercise your rights, we offer comprehensive resources. Contact us any time to request access to your personal data. We can update or delete it, restrict its use for specific purposes or cease using it entirely, and transfer it to you or a third party. We will endeavour to accommodate your requests.

• Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we are committed to continually applying a range of measures and technologies to help ensure your personal data remains safeguarded.

Our Privacy and Security Policy is now complete.

1. The Scope?

This policy outlines the types of personal information the company collects about individuals and how it processes it, discloses it to third parties, and safeguards it.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or identified through other information we hold or can access.

The Policy defines 'processing' as any activity that requires the use or collection of personal data. It includes the handling, structuring and storage of personal data.

Our services are intended for general audiences and are not designed for anyone under 18. We do not knowingly collect or solicit information from anyone under 18 years of age, and we do not knowingly permit such individuals to use our services. If we learn that we hold any information about children, we will delete it as quickly as we can.

2. What personal information do we hold about you?

When you use our services and channels or visit our website, we collect personal information. We may ask you to provide personal information in certain situations. In other cases, we collect it by analysing how our services and channels are used, or by receiving information from our third-party partners.

3. You are not required to disclose personal information to the company and the potential consequences.

But you are not required to provide us with any personal information. However, in certain circumstances, you may decline to provide personal information. This may limit our ability to deliver our services or restrict users' access to the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information from you:

This includes details about your online activity log, traffic data (such as IP address, date and time of access), your language settings, software crash logs, the type of browser used, and information about the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide to Us, at your discretion, when you connect with an online trading platform of a third party through Us.

Personal information you provide directly to third-party platforms for trading purposes includes your full name, address, phone number and email address.

5. The legal basis and purposes for processing personal data

The company processes your personal information for the purposes set out in this section, and in accordance with the legal basis that applies to such processing.

Without a lawful basis, the company cannot use your personal data. The legal grounds on which the company is permitted to process your personal data are:

• You have consented to the processing of your personal information for one or more purposes. This applies when you submit personal information through our website so we can transfer it to a third-party trading platform.
• The Company or a third party may need to process personal information to pursue their legitimate interests. For example, this may be to improve our services or defend against legal claims.
• Processing must comply with a legal obligation.

Email us for more information about the processing required to safeguard legitimate interests.

Below is a list of the purposes and legal bases for which we may use the information you provide to us. Personal data.

6. Disclosure of Personal Information to Third Parties

The company may also share personal information, including IP address details and user experience analytics, with third-party service providers such as hosting and storage partners.

You may also request that we share specific personal data about you with third-party trading platforms. In these instances, we will provide the personal data you have given us to those third-party platforms. The use of your personal data will be governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may, from time to time, share personal information with related entities or business partners. This helps provide the Company with the resources it needs to enhance and improve the products and services it offers to customers.

If it is necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other company in our group of companies, in the event such a transaction takes place (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and third-party services

Third-party services, such as advertising providers on our website or analytics firms, may be used. These providers may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit or use our website. We use cookies to collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services you may find useful. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and are deleted when you close your browser. Other cookies are persistent. Persistent cookies stay on your device after you close your browser. They are used to help the website recognise you as a returning user and make it easier to return to the website.

Types of cookies:

We may use them according to their purpose:

Cookies are blocked or cleared

To block or delete cookies, adjust your browser settings. Use the links below for instructions on several popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website’s features and functions may not operate as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and any applicable orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it is no longer required.

9. Transfers of personal information to a third country or an international organisation

Your personal information may be transferred to other countries (for example, to a third country, meaning a country other than the one in which you reside) or to international organisations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and ensures individuals can exercise their rights and obtain effective legal recourse.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
• The transfer was conducted in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal information when it is transferred to overseas jurisdictions or international organisations. To request this information, please email us at info@wealthwaydigital.uk

10. Security of Personal Information

We have implemented appropriate organisational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be completely error-free. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised access by a third party, or any other circumstances beyond our control.

Where required by law or by obligations beyond our control, we may need to disclose your personal information to third parties, such as public authorities. We cannot control how third parties protect your personal information in these circumstances

Personal information cannot be transmitted over the internet with absolute security. The Company cannot guarantee the security of any personal information you send to us over the internet.

11. Hyperlinks to websites owned by third parties

Our website includes links to third-party websites and apps. These sites and apps are not operated or controlled by the company. We are not responsible for the collection or processing of personal information by these websites or apps. This Policy does not apply to activities carried out on such sites or apps.

When you visit any third-party websites or apps, we recommend that you read their privacy policies before deciding whether to access or use them. We also suggest reviewing those policies before providing any personal information to them

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the updated version on our website. In addition, where significant changes are made, we will seek to inform you through methods we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised policy.

13. Your rights in relation to your personal information

You are entitled to ask us to verify the accuracy of the personal information we hold about you, correct any errors, and delete any personal information we no longer require. You may also limit the scope and types of processing of your personal information.

If you reside in the EEA, please refer to this page:

These rights apply to the personal information you provide to us. You may exercise these rights by sending an email to the address listed below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If so, you may access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. On request, the data will be made available to you electronically.

The right to access personal data must not infringe the rights and freedoms of others. If a request would harm another person’s rights and freedoms, the company may refuse to comply or limit its ability to fulfil it.

Right to rectification

The Company is entitled to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer required for the purposes for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, on grounds specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be removed to meet the company’s legal obligations.

This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to limit how it is processed.

If you request that processing of your personal data be restricted, your personal data may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or where there are reasons of significant public interest within the European Union or in a member state.

Right to Data Portability

If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer must not infringe the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the use of your personal data that is based on legitimate interests pursued by the company or a third party. This includes any profiling carried out solely on the basis of those legitimate interests. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds that override your rights, freedoms and interests, or where processing is necessary for the establishment, exercise or defence of legal rights.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to withhold consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before it was withdrawn.

You are entitled to lodge a complaint with the authority that oversees you.

You may lodge an appeal with a supervisory authority established by a Member State to safeguard individuals' fundamental rights in relation to the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding personal data about you, as outlined in this Section 13.

We will provide the requested information, in accordance with your rights under Section 13 of this agreement, within one month of receiving your request. The timeframe may be extended to up to two months if needed, depending on the nature of the request and the volume of requests we are handling. Within one month of receiving your request, we will inform you of any extension and the reasons for it.

Provided it does not contravene section 13 of the law, the information you request under your section 13 rights will be provided to you free of charge as required by law. If a request is unfounded or excessive, especially if repeated, we may charge a reasonable fee to cover the administrative costs associated with providing the information or taking the requested action. We may also refuse to act on the request.

If we have any doubts about the identity of the individual who submitted your request, the company may request further information from you to confirm your identity.